The Bees Knees Design Bureau - stationery price list

Terms And Conditions

By using our website and/or placing an order for goods you confirm your agreement to our Terms and Conditions, including the Privacy Policy, as set out below:

Conditions

An order for goods placed by you, the buyer, shall be subject to these Terms and Conditions.

All other Terms and Conditions, expressed or implied by statute or otherwise, are excluded to the fullest extent permitted by law.

Nothing in these Terms and Conditions shall affect the statutory rights of any consumer.

The words 'you' and 'your' used throughout these Terms and Conditions refers to the buyer.

The words 'we' 'our' and 'us' used throughout these Terms and Conditions refers to The Bees Knees Design Bureau, the seller.

Copyright and Confidentiality

All designs and Birdhouses, Beehives, Gifts and Garden features are the copyright of The Bees Knees Design Bureau. All rights are reserved.

You are not permitted to resell or make profit from selling Birdhouses, Beehives, Gifts and Garden features created by The Bees Knees Design Bureau.

Any unauthorised reproduction of Birdhouses, Beehives, Gifts and Garden features designs or products is strictly prohibited.

Colours

Colours shown in the images displayed on this website may vary slightly from the colours of the final painted product. This is because colours displayed on screen and painted are slightly different. However we try to show all products and colours as accurately as possible.

Orders

Orders can be placed online or by telephone, e-mail or by post. Once the full payment has been made and you have supplied us with the required information for your Birdhouse, Beehive, Gift or Garden feature, you will receive confirmation of commencement of work by e-mail.

All text that you would like to feature on your item/s must be supplied to us in Word, Excel or e-mail format. We are unable to produce your order if you do not supply us with this information, as and when we request it.

The Bees Knees Design Bureau reserve the right to refuse any wording that it considers 'inappropriate'.

If you fail to supply us with the required information to produce your order, The Bees Knees Design Bureau cannot be held liable for being unable to complete your order.

It is your responsibility to check that your order details are correct before commencement of work. All confirmation details are dated and stored.

No order submitted by you shall be deemed to be accepted by us unless and until we confirm acceptance of your order by e-mail (where applicable) or by telephone.

We are entitled to refuse any order placed by you and will not be required to provide an explanation. Any monies paid will be refunded.

Bespoke Design Service

The Bees Knees Design Bureau owns the rights to any Bespoke Design commissioned by you.

The Bees Knees Design Bureau reserves the right to use images of your Bespoke Design on their website, in any form of advertising and marketing material including magazine features and blogs, (personal details will not be shown).

If you supply us with your own items e.g. photographs, to aid us in the design of your bespoke item The Bees Knees Design Bureau will endeavour to ensure that your photographs are returned to you in the same condition as we received them. However, should any loss or damage occur The Bees Knees Design Bureau cannot be held liable. Any photographs supplied by you to The Bees Knees Design Bureau for reproduction will be accepted as full permission to do so. Therefore, you will be responsible for any illegal reproduction undertaken due to incorrect licensing or breach of copyright laws.

All personalisation must be approved by e-mail.

Goods

You are fully responsible for gaining permission to use any photographs that you would like to feature on any of your item/s.

The Bees Knees Design Bureau does not accept any liability for goods lost in transit. Scheduled delivery dates are given as a guide only. The Bees Knees Design Bureau will not be held liable for any losses as a result of failure to meet specified delivery dates.

You must notify us within 24 hours if your order has not arrived by the arranged delivery date.

Prices

All quotations (where applicable) given by The Bees Knees Design Bureau for bespoke work will be valid for 30 days from the date of quotation. All quotations will be supplied in writing as a hard copy or electronically by e-mail.

A copy of the written estimate or quotation needs to be signed and dated by you to confirm acceptance and should be returned to The Bees Knees Design Bureau. Work cannot commence until this confirmation has been received by The Bees Knees Design Bureau.

If your final order changes from the original agreement made for the quotation, The Bees Knees Design Bureau reserves the right to vary the quotation.

Prices for our Bespoke Design Service will be quoted on an individual basis depending on your requirements.

Payment Terms

All prices listed and quoted by The Bees Knees Design Bureau are in Great British Pounds Sterling.

Online purchase payments are made in full by PayPal.

Any invoices are to be paid in full within 7 days of the invoice date.

No Birdhouse, Beehive, Gift or Garden feature order will be dispatched for delivery until full payment is received and cleared through our bank account. This ensures that ownership is passed to the customer once posted.

Once any payment has been received from you this is taken as confirmation from you that you have read and agree to all Terms and Conditions of The Bees Knees Design Bureau as listed above and below on this web page.

Payments for all services or items can be made by the following methods:

PayPal (online only)
Bank Transfer (BACS)
Cheque

All products remain the property of The Bees Knees Design Bureau until full payment is received and cleared.

Delivery (Postage and Packing)

Delivery of orders will be dispatched to you by a delivery service acting on behalf of The Bees Knees Design Bureau. A signature will be required to provide us with proof of receipt.

The Bees Knees Design Bureau DELIVERY CHARGES (Delivery and Packing) are quoted on our website or included in the total cost of the item.

Information supplied about delivery charges applies only to orders placed within the United Kingdom. For very large orders the delivery cost may increase due to parcel weight. For delivery to countries outside of the UK please contact us.

The Bees Knees Design Bureau endeavours to meet all delivery deadlines. However, all agreed delivery dates are approximate and The Bees Knees Design Bureau cannot be held responsible or accountable as a result of failure to deliver on any set date or dates.

Out of our control
The Bees Knees Design Bureau accepts no liability for goods lost in transit. As you are billed for postage and packaging (delivery) as soon as we have dispatched your order/goods complete responsibility is handed over from us to you. If your goods do not arrive as scheduled or they do not arrive at all it is your responsibility to track the goods in transit. You may request the parcel tracking number from us at any time after their goods have been dispatched.

The Bees Knees Design Bureau is not liable for any consequential loss.

Return of Goods

You will be required to inspect the goods as soon after delivery as is reasonably practicable and will notify us of any shortages, defects in the goods or any other complaint in respect of them within 3 days of receiving the goods.

We are confident that you will be delighted with the product that is supplied to you. However, in the unlikely event of any errors occurring on the part of The Bees Knees Design Bureau, these will be rectified at our cost.

Please contact us within 3 days of receipt of goods, in order that action can be taken.

We will ask that any product in question be returned to us accompanied by a letter or separate e-mail, detailing any faults or damage (delivery will be reimbursed to you if it is established that the fault lies with The Bees Knees Design Bureau).

The product will be replaced or rectified as required based on an individual case basis. All settlements will only be made with replacement of the product.

Save in respect of any shortages or defects if you fail to comply with this clause, we will not be held legally liable in respect of any other complaint which should have been brought to our attention within this period.

Limitation of Liability

We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from any delays in doing so. We will not be deemed to be in breach of this Agreement by reason of any delay in performing, or any failure to perform, any of our obligations in relation to this Agreement, if the delay or failure was due to any cause beyond our reasonable control.

Without prejudice to the generality of the foregoing, the following will be regarded as causes beyond our reasonable control;

Act of God, explosion, flood, tempest, fire or accident; War or threat of war, sabotage, civil disturbance or requisition; Acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; Import or export regulations or embargoes; Strikes, lock outs or other industrial actions or trade disputes; Difficulties in obtaining raw materials, labour, fuel, parts or machinery; Power failure or breakdown in machinery.

If we are prevented from carrying out our obligations in the above circumstances, we will notify you in writing. If we are still prevented from carrying out our obligations 3 weeks from the date such notice was sent, then either party may give written notice to the other cancelling the Agreement. If the Agreement is cancelled in this way we accept no liability to compensate you for any loss or damage caused by failure to perform.

Except where you are dealing as consumer (as defined in the Unfair Contract Terms Act 1977 section 12) we do not give any warranty, guarantee or indemnity as to quality, fitness for purpose or otherwise of the goods.

Except in respect of death or personal injury caused by our negligence, we will not be liable to you for any loss of profit or any indirect special or consequential loss, damage, costs, expenses or other claims, which arise out of or in connection with the supply of goods other than as a result of a breach of an obligation arising under the Sale of Goods Act 1979 (as amended) and the Supply of Goods and Services Act 1973.

Website

We will attempt to ensure that the information available on the website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware of being notified of these.

All drawings, images, descriptive matter and specifications of the goods on the website are for the sole purpose of giving an approximate description of the goods. We may also change, suspend, or discontinue any aspect of the website, including Prices, Terms and Conditions, availability of any features, information, database or content or restrict access to parts or all of the website without notice or liability.

Any external links provided on our website are for your convenience, however they are beyond the control of The Bees Knees Design Bureau. When visiting external links featured on our website you must refer to that external website's own Terms and Conditions of use. The Bees Knees Design Bureau holds no responsibility for any experiences or transactions you may have with these sites.

General

We reserve the right to use photographs of products manufactured by us for our website, blog, newsletter and show exhibitions at any time.

We may from time to time change, alter, adapt, add or remove portions of the Terms and Conditions. In this instance we will post any such changes on the website.

If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected.

English law will apply to this Agreement, and the parties agree to submit to the non-exclusive jurisdiction of the English courts.

The headings in this Agreement are for convenience only and will not affect their interpretation.

Privacy Policy

The Bees Knees Design Bureau is committed to protecting your privacy.

We may wish to contact you to inform you of any new products or special offers in the future. If you do not wish to be contacted by us then you must confirm this in writing.

If we have a query in relation to your order it is normal for us to make contact with you via telephone or e-mail.

The Bees Knees Design Bureau will not disclose your payment details to any third party. We are committed to maintaining the security of your payment information.

Updates to this Privacy Policy will be posted on our website from time to time.

If you have any questions regarding our Privacy Policy, please do not hesitate to contact us.

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